Effective Date: May 30, 2025
1.1. These Terms of Service (“Terms”) govern your access to and use of The Mas Clinic Inc.’s (“The Mas Clinic”, “Company”, “us”, “our”, or “we”) online healthcare clinic services, website https://themasclinic.com (the “Site”), and any The Mas Clinic applications provided on any mobile platform (collectively, the “Services”).
1.2. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services.
1.3. You must be at least 18 years of age to use our Services. If you are under 18, you represent that you have your parent’s or legal guardian’s permission to use the Services.
1.4. The Mas Clinic reserves the right to modify these Terms at any time in its sole discretion without prior notice. Your continued use of the Services after such modifications constitutes your acceptance of the modified Terms.
1.5. These Terms contain provisions that limit our liability and require you to resolve any disputes with us on an individual basis. BY ACCEPTING THESE TERMS, YOU AGREE TO THESE LIMITATIONS.
1.6. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND.
2.1. The Mas Clinic provides online healthcare clinic services, including but not limited to:
2.2. The Services are provided for informational and educational purposes only. YOU ACKNOWLEDGE THAT THE SERVICES DO NOT CONSTITUTE MEDICAL ADVICE OR TREATMENT AND WE ARE NOT RESPONSIBLE FOR ANY HEALTH DECISIONS YOU MAKE BASED ON INFORMATION OBTAINED THROUGH THE SERVICES.
2.3. Our health dashboard is provided as an optional service that allows you to track your health metrics. The data displayed is based on information you provide and may include comparative statistical analysis with anonymized user data.
2.4. We may, at our sole discretion, modify the Services, discontinue the Services, or add or remove features at any time without notice or liability for any reason whatsoever.
2.5. Access to certain features of the Services may be subject to fees or subscription charges, which may change from time to time at our sole discretion. Any such fees will be clearly disclosed before you incur them.
2.6. WE MAKE NO WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT AVAILABLE THROUGH THE SERVICES.
3.1. To access certain features of the Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated.
3.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
3.3. We reserve the right to suspend or terminate your account at our sole discretion without notice for any reason whatsoever, with or without cause.
3.4. You agree that you will not share your account credentials with any third party or allow any third party to access your account.
3.5. We reserve the right to refuse registration, cancel an account, or remove or edit content in our sole discretion, with or without cause.
3.6. YOU ACKNOWLEDGE THAT WE ARE NOT RESPONSIBLE FOR THIRD PARTY ACCESS TO YOUR ACCOUNT THAT RESULTS FROM THEFT OR MISAPPROPRIATION OF YOUR ACCOUNT CREDENTIALS.
4.1. You agree to use the Services only for lawful purposes and in accordance with these Terms.
4.2. You agree not to:
4.3. You are solely responsible for:
4.4. The Services may include interactive features that allow users to post, submit, publish, display, or transmit content. You understand that all such contributions are non-confidential and The Mas Clinic shall have the right to use, copy, display, perform, distribute, translate, or disclose such contributions to third parties without compensation to you.
4.5. YOU ACKNOWLEDGE THAT YOU USE THE SERVICES AT YOUR OWN RISK, AND THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL RISK ASSOCIATED WITH YOUR USE OF THE SERVICES.
5.1. The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by The Mas Clinic, its licensors, or other providers of such material and are protected by Canadian and international intellectual property laws.
5.2. These Terms grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services.
5.3. Any feedback, comments, or suggestions you provide regarding the Services shall be deemed to be non-confidential, and The Mas Clinic shall be free to use such information on an unrestricted basis without compensation to you.
5.4. The Mas Clinic name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of The Mas Clinic or its affiliates. You may not use such marks without the prior written permission of The Mas Clinic.
5.5. You retain ownership of any intellectual property rights in content you submit to the Services. By submitting content, you grant The Mas Clinic a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content for any purpose whatsoever, commercial or otherwise, without compensation to you.
6.1. By submitting, posting, or displaying content on or through the Services (“User Content”), you grant The Mas Clinic a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content for any purpose, including for commercial, marketing, promotion, and redistributing part or all of the Services.
6.2. You represent and warrant that you own or control all rights in and to the User Content and have the right to grant the license above. You also represent and warrant that your User Content does not violate any third party’s rights or any applicable laws.
6.3. We reserve the right to remove any User Content that violates these Terms or that we deem, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, without any obligation to provide notice or explanation.
6.4. We are not responsible or liable to any third party for the content or accuracy of any User Content posted by you or any other user of the Services.
6.5. YOU UNDERSTAND THAT ONCE YOU POST USER CONTENT, IT MAY NOT BE POSSIBLE TO REMOVE SUCH CONTENT FROM THE SERVICES, AND YOU RELEASE US FROM ANY LIABILITY FOR MAINTAINING ANY USER CONTENT.
7.1. When you use our Services, we may collect health data provided by you for the purpose of diagnosing and treating illnesses through our online health clinic services. This includes information derived from blood test results, photographs, and other medical data you submit to us.
7.2. By submitting health data, you grant The Mas Clinic permission to:
7.3. Provincial health records cannot be destroyed by us, and you should consult your province if you would like further information or have concerns regarding these records.
7.4. You acknowledge that:
7.5. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF ANY HEALTH-RELATED INFORMATION OR SERVICES PROVIDED BY THE MAS CLINIC IS AT YOUR SOLE RISK AND THAT THE MAS CLINIC ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY HEALTH OUTCOMES RESULTING FROM YOUR USE OF THE SERVICES.
7.6. For more information about how we handle health data, please refer to our Privacy Policy.
8.1. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE MAS CLINIC AND ITS AFFILIATES DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
8.2. The Mas Clinic and its affiliates do not warrant that:
8.3. Medical information changes constantly, and therefore the medical information provided by The Mas Clinic may be inaccurate, incomplete, or outdated.
8.4. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE MAS CLINIC OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
9.1. IN NO EVENT SHALL THE MAS CLINIC, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
9.2. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OUR SERVICES DURING THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.
9.3. THE LIMITATIONS OF LIABILITY SET OUT IN THIS SECTION WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REGARDLESS OF WHETHER THE MAS CLINIC HAS BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.
9.4. YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE MAS CLINIC SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE RESULTING FROM:
10.1. You agree to defend, indemnify, and hold harmless The Mas Clinic, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:
10.2. The Mas Clinic reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of The Mas Clinic.
10.3. THIS INDEMNIFICATION OBLIGATION WILL SURVIVE THESE TERMS AND YOUR USE OF THE SERVICES.
11.1. We may terminate or suspend your access to all or part of the Services, without notice or liability, for any conduct that we, in our sole discretion, believe is in violation of these Terms or is harmful to the interests of another user, a third-party, or us, or for no reason whatsoever.
11.2. You may terminate these Terms at any time by discontinuing use of the Services and closing your account.
11.3. All provisions of the Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
11.4. Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services, or you may contact us at our contact form.
11.5. We are not responsible for any loss or harm related to your inability to access or use the Services after termination.
11.6. THE MAS CLINIC, IN ITS SOLE DISCRETION, RESERVES THE RIGHT TO DISCONTINUE PROVIDING THE SERVICES OR ANY PART THEREOF WITH OR WITHOUT NOTICE.
12.1. These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
12.2. Any legal action or proceeding relating to your access to or use of the Services shall be instituted exclusively in the courts located in Toronto, Ontario. You agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.
12.3. You agree to waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
12.4. YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
13.1. Any dispute, controversy, or claim arising out of or relating to these Terms, including the formation, interpretation, breach, or termination thereof, shall be referred to and finally resolved by arbitration in accordance with the arbitration laws of Ontario.
13.2. The arbitration will be conducted in the English language and will take place in Toronto, Ontario, Canada.
13.3. The arbitration tribunal shall consist of a sole arbitrator appointed by The Mas Clinic.
13.4. THE PARTIES AGREE THAT ANY ARBITRATION SHALL BE LIMITED TO THE DISPUTE BETWEEN THE PARTIES INDIVIDUALLY. TO THE FULL EXTENT PERMITTED BY LAW:
13.5. YOU AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND THE MAS CLINIC ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
13.6. NOTWITHSTANDING THE FOREGOING, YOU AGREE THAT THE MAS CLINIC MAY BRING SUIT IN COURT TO ENJOIN INFRINGEMENT OR OTHER MISUSE OF INTELLECTUAL PROPERTY RIGHTS.
14.1. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.
14.2. The failure of The Mas Clinic to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
14.3. No waiver by The Mas Clinic of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of The Mas Clinic to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
14.4. YOU WAIVE ANY RIGHT YOU MAY HAVE TO RECEIVE SPECIFIC NOTICE OF SUCH CHANGES OR MODIFICATIONS.
15.1. These Terms, together with the Privacy Policy, constitute the entire agreement between you and The Mas Clinic regarding our Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter.
15.2. You may not assign or transfer these Terms, by operation of law or otherwise, without The Mas Clinic’s prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void.
15.3. The Mas Clinic may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.
16.1. We reserve the right, at our sole discretion, to modify or replace these Terms at any time without prior notice. Your continued use constitutes acceptance of such changes.
16.2. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you must stop using the Services.
16.3. YOU AGREE THAT YOUR CONTINUED USE OF THE SERVICES AFTER SUCH CHANGES CONSTITUTES YOUR ACCEPTANCE OF SUCH CHANGES.
17.1. You agree that we may provide you with notices, including those regarding changes to these Terms, by email, regular mail, or postings on the Services.
17.2. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
18.1. You acknowledge that you have read our Privacy Policy, which describes how we collect, use, and share your personal data. By using the Services, you consent to the collection, use, and sharing of your personal data as described in our Privacy Policy.
18.2. You acknowledge that data transmitted via the internet is never completely secure and you provide your information at your own risk.
18.3. YOU CONSENT TO OUR COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS DESCRIBED IN OUR PRIVACY POLICY.
19.1. For any questions about these Terms, please contact us at:
The Mas Clinic Inc. Toronto, ON, Canada Contact Form
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU ARE PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.